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Privacy Policy

When you contact Salutem Insights Ltd or visit our website Health Economic & Market Access Consultancy – Salutem Insights, you trust us with your personal information. This Privacy statement “Statement” explains what information Salutem Insights Ltd collect, why we collect it, what we do with it, whom we deal with on behalf of our clients and your choices and rights with regard to your information under applicable data protection laws.

Salutem Insights Ltd

Salutem Insights Ltd is responsible for your Personal Data and is committed to protecting your privacy.

We think carefully about our use of personal data, and below you can find the details of what we do to protect your privacy. This policy covers, among other topics:

  • Information about your rights and our obligations
  • Clarity about our dealings with you and transparency about how we collect and use your personal data
  • Commitments on how we protect your personal data
  • Commitments on how we will facilitate your rights and respond to your questions

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you; this will ensure that you are fully aware of how and why we are using your data.

Personal data is any information about you by which you can be identified. This can include information such as: your name, date of birth, email address, postal address, phone number, mobile number; debit card details; information about your device (such as the IP address, which is a numerical code to identify your device that can provide information about the country, region, or city where you are based); and information relating to your personal circumstances and how you use our site and services.


Processing your Personal Data when you, or an organisation with which you are connected are our client.

  1. When you or your organisation which you are connected with (your employer) engages with us to provide services, we may collect certain ‘Personal Information’ directly form you or your organisation.
  2. Salutem Insights Ltd will collect and process Personal Data including where applicable:
    • Your name
    • Your employer, job title and position
    • Your contact details, address, email address and phone number
    • Financial information, including information which is necessary to make or receive payments to and from you
    • Publicly available information; and
    • Any information which is provided to us by you or on your behalf
    • When you fill in forms on our website
    • When you enquire about working with us or apply to work with us
    • When you provide us with information for the purpose of us providing you with details of our services or for inviting you to events
    • When you talk to us on the phone
    • When you email or send letters to us for any reason
    • When you engage with us on social media
    • If you take part in our competitions or promotions
    • When you give us feedback, comments, and service reviews
    • When you book any kind of appointment with us
    • Create an account on our website
    • Subscribe to our services or publications
    • Request marketing to be sent to you
    • Give us feedback or contact us

Salutem Insights Ltd processes this Personal Data according to the following legal bases’ Entering into and performing a contract’.

  • We process your Personal Data where it is necessary to enter into and perform our contract with you, and in particular to supply our services and to manage and administer you or your organisation’s business relationship with us, including processing payments, accounting, auditing, billing and collection and support services.
  • To conduct client due diligence checks,
  • For purposes related and/or ancillary to any of the above or any other purpose for which Personal Data was provided to us.

When we engage and process your Personal Data based on our legitimate interests, we make sure to consider and balance any potential impact on you or your data protection rights. We will sue your Personal Data for activities where our interests are overridden by the impact of you (unless we have your consent or are otherwise required or permitted by law).

3.  Sharing and Disclosure of your Personal Data

We may disclose some or all of the Personal Data we collect from you to certain trusted third parties in accordance with the contractual arrangements we have in place with these third parties or as required by law including

  • Third parties such as barristers, foreign counsel, consultants, expert witnesses, advisors, and technology service providers
  • Other people in your organisation
  • Our auditors and professional advisors
  • Suppliers and service providers to whom we outsource services
  • IT providers
  • Regulators and official authorities
  • We may share your data with other affiliated organisations that co-host events with Salutem Insights Ltd, such as registration information, details of the event and contact details to receive marketing information on the companies involved.

Any organizations that access your data in the course of providing services on our behalf will be governed by strict contractual restrictions to make sure that they protect your data and keep to all data privacy laws that apply. We may also independently audit these service providers to make sure that they meet our standards.


Data Retention

In accordance with our Data Retention Policy, we shall keep the Personal Data we process on the instructions of our clients for a minimum period of 7 years. If we no longer need your data, we will delete it or make it anonymous by removing all details that identify you. If we have asked for your permission to process your personal data and we have no other lawful grounds to continue with that processing, and you withdraw your permission, we will delete your personal data.  We retain the Personal Data as is required by legal and regulatory obligations to which we are subject.

Processing your Personal Data for marketing, business operations and relationship management purposes.

1.  We may collect your Personal Data for marketing, business operation and relationship management purposes when you or your organisation.

  • Engage us to provides services
  • Communicate with any of our staff
  • Visit our premises
  • Work with us or supply services to us
  • When you supply your Personal Data to us via our website Health Economic & Market Access Consultancy – Salutem Insights, email, in person, by telephone or otherwise
  • When you subscribe to, or express interest in, any of our newsletters or mailing lists, or access to any of our restricted content an
  • When you attend, or express an interest in, any of our events or seminars.

2.  We will process this Personal Data according to the following legal basis:

Legitimate interests: we may obtain, collect, and process your Personal Data where there is a legitimate interest in doing so. We have legitimate interests in:

  • Promoting the company
  • Inviting you to event, and meetings
  • Developing and maintaining relationships with business contact
  • Conducting administrative and operational processes within our business
  • Protecting the security and integrity of our premises, IT systems, online platforms, and other systems
  • Information relating to your subscription to, receipt of or interest in any of our mailing lists or newsletters.
  • Managing and analysing your reception of, and interest in, material we send you.

When we process your Personal Data on our legitimate interests, we make sure to consider and balance any potential impact on you and your data protection rights. We will only use your Personal Data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted by law.

3.  Sharing and Disclosure of your Personal Data.

We may disclose some or all of the Personal Data we collect from you to certain trusted third parties in accordance with the contractual arrangements we have in place with these third parties or as required by law including

  • Third parties who assist us in marketing and promoting Salutem Insights Ltd
  • Suppliers and service providers to whom we outsource support services
  • IT providers who are contractually working with

Data Retention

In accordance with our Data Retention Policy, we shall keep the Personal Data we process on the instructions of our clients for a minimum period of 7 years. If we no longer need your data, we will delete it or make it anonymous by removing all details that identify you. If we have asked for your permission to process your personal data and we have no other lawful grounds to continue with that processing, and you withdraw your permission, we will delete your personal data. We retain the Personal Data as is required by legal and regulatory obligations to which we are subject. If, however you wish to opt out of receiving marketing emails, newsletters, or other such communications, you may do so at any time by emailing info@saluteminsights.com.


Processing your Personal Data when you visit our website

When someone visits Health Economic & Market Access Consultancy – Salutem Insights we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out information such as the number of visitors to the various parts of the site. This information is only processed in a way that does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we want to collect personally identifiable information through our website, we will be upfront about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

We process this Personal Data according to the following legal basis:

Legitimate interests: We may obtain, collect, and process your Personal Data where we have a legitimate interest in doing so. We have legitimate interests in

  • Providing you with access to our website and enabling you to use it
  • Conducting administrative and operation processes with our business
  • Protecting the security and integrity of our online platforms, IT systems and other systems.
  • Providing, improving, monitoring, and testing the effectiveness of our website
  • Ensuring the content on the website is presented in an effective, accessible, and user-friendly format and
  • Monitoring metrics such as numbers of visitors, traffic data and demographic patterns

When we process your Personal Data on our legitimate interests, we make sure to consider and balance any potential impact on you and your data protection rights. We will only use your Personal Data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted by law.


Data Retention

In accordance with our Data Retention Policy, we shall keep the Personal Data we process on the instructions of our clients for a minimum period of 7 years. If we no longer need your data, we will delete it or make it anonymous by removing all details that identify you. If we have asked for your permission to process your personal data and we have no other lawful grounds to continue with that processing, and you withdraw your permission, we will delete your personal data. We retain the Personal Data as is required by legal and regulatory obligations to which we are subject. If, however you wish to opt out of receiving marketing emails, newsletters, or other such communications, you may do so at any time by emailing info@saluteminsights.com.


Your Rights

Your have a number of rights:

Rights to access, complain, erasure, object, portability, rectification, and restriction.

You have the right to request that Salutem Insights Ltd stop using your Personal Data in certain circumstances including if you believe that the Personal Data, we hold about you is inaccurate or that our use of your Personal Data is unlawful. If you validly exercise this right, we will store your Personal Data and will carry out any other processing until the issue is resolved. Please bear in mind that your rights in relation to your Personal Data are not absolute and that we must be cognisant of our legal and regulatory obligations and duties.


Changes to this statement

We may amend this statement on occasion, in whole or part, at our sole discretion. Any changes will be effective immediately. You should check this page from the time to time to take notice of any changes we make, as they will be applicable and binding on you. If at any time we decide to use your Personal Data in a manner that is significantly different from that stated in this statement, or as otherwise disclosed to you at the time it was collected, we will notify you by email or by telephone, and you will have a choice as to whether or not we use your Personal Data in the new manner.


Cookies and web beacons

Salutem Insights Ltd may collect information about your computer, including where available your IP address, operating system, and browser type, for system administration and to collate aggregate information. This is statistical data about how you browse our website. On our website Health Economic & Market Access Consultancy – Salutem Insights we use Google Analytics. Google Analytics uses cookies and web beacons in connection with the service it provides.

Cookies and web beacons helps us improve our website and to deliver a better and more personalised service. They may be used to enable us to:

  1. To estimate usage numbers, patterns, and related activity
  2. To store information about how you accessed and use our website and your preferences, and so allow us to customise our website according to your individual interests.
  3. To recognise you when you return to our website.

The table below explains the cookies we use on this site and why we use them.

Cookie Name Purpose
Cookie preference wpca_consent This cookie is used to remember a user’s choice about cookies on Salutem Insights website. Where users have previously indicated a preference, that user’s preference will be stored in this cookie.
Universal Analytics (Google) _ga
_gat
_gid
These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting, you may be unable to access certain parts of our website or be unable to avail any of our services. Unless you have adjusted your browser setting so that it will refuse cookies, cookies will issue when you log on to our website.

Within the EU, individuals have the right in law to complain about how their information is handled to a supervisory authority that is responsible for regulating compliance with the Regulation. A list of all EU supervisory authorities is available on the European Data Protection Board website: https://edpb.europa.eu/about-edpb/board/members_en.